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Service continuity

Know which devices stopped reporting, and why

A device that is off means a lost invoice and a client walking away. FleetWatch checks your fleet every five minutes, tells you how long each device has been down and gives you the likely cause, with its confidence level.

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FleetWatch

Everything FleetWatch solves

The whole picture at a glance

How many devices are reporting, how many are down and how many never reported since they were registered. The number at the top already tells you if the day is going well or badly.

How long it has been down

The time breakdown separates the urgent from the old: under an hour, 1 to 6, 6 to 24, 1 to 7 days, 7 to 30, and over 30 days.

The likely cause, without guessing

Out of service, a customer-wide failure, no data or SIM, vehicle not in use... and when there is not enough information it says so plainly instead of making up a cause.

The ones that fail again and again

The list of repeat offenders: the ones that go down, come back and go down again. That is where you lose the customer without noticing.

By end customer and by fleet

The ranking shows which customers have the most devices down, so you can start with the one closest to complaining.

WhatsApp alerts

No need to log in and check: the alert arrives on its own when something goes down, with the device and the affected customer.

Types of clients it works for

You distribute under your own brand: this is who you can sell FleetWatch to, and with what argument.

GPS distributors

See at a glance which devices of which customers stopped reporting, before the customer calls to complain.

Medium and large fleets

Companies with dozens or hundreds of vehicles that cannot check device by device every day.

Whoever sells the data plan

Tell a SIM or data plan failure apart from an uninstalled device or a parked vehicle.

Workshops and installers

Know which vehicle to visit before sending a tow truck or a technician, and stop wasting visits on devices that were simply switched off.

How many of your devices are down right now?

Most distributors are surprised by the very first screen.

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Everything FleetWatch includes

Automatic check of the whole fleet every five minutes
Overview of reporting, down and never reported
Breakdown by downtime, from under an hour to over 30 days
Likely cause with confidence level (high, medium, low)
List of devices that fail over and over
Ranking of end customers by devices down
Who uses each device and since when
WhatsApp notices when something goes down
Detection of widespread failures at the same customer
SIM provider and protocol data for each device
Searchable connection history
Android app and manual included