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Resources · FAQ

The questions everybody asks

These are the real doubts that come up in every conversation with a new reseller. They are answered here so you don't have to ask.

Become a reseller
No hedging
including the awkward bits
Verifiable
you can check it yourself
Kept current
when something changes, we correct it

What we get asked most

Can my competitor see my clients?

No. Each reseller works on their own domain with data kept separate from the rest.

Does the device I already sell work?

Almost always. There are over 3,200 approved models and 246 protocols supported.

Do I have to buy hardware from you?

No. You buy hardware wherever suits you.

Does the client know you exist?

No. Everything carries your brand: panel, emails, apps and documents.

Is there a mandatory lock-in?

Billing is monthly per active vehicle. If you suspend it, it stops counting.

What if my client asks something technical?

We answer it with you, and if needed we join the meeting.

Said the way you say it to your client

Exact words you can use on the visit. No jargon.

“Everything I'm telling you can be checked: search the store for other partners' apps.”
“And whatever we don't know, we say so. Promising something and not delivering is worse.”

Other common questions

You resell under your own brand. This is who it works for, and with what argument.

Who publishes the apps?

We handle the submission, but the accounts are in your name.

Can I operate in several countries?

Yes. Terms are reviewed per country.

Can I have my own resellers?

Yes, through sub-accounts under your brand.

Do you issue invoices?

Yes, with a formal document for your accounting.

Everything included

Frequently asked questions

Do I need my own servers or developers?

No. Neither one nor the other: the platform runs on our infrastructure and comes out under your brand.

Am I obliged to buy devices of a particular brand?

No. Buy from whoever you like; there are more than 3,200 approved part numbers and brands can be mixed.

Are my clients mine?

Yes. Each reseller's data is separate and the commercial relationship with the end client is yours.

What happens if I miss a month's payment?

The service is suspended, not deleted. Once you are up to date it comes back with the information intact.

Still have a question we haven't answered?

I would rather answer it before you sign than afterwards.

Become a reseller See everything we offer