A platform your team doesn't master is a platform that doesn't sell. Training isn't a manual: it is sitting down with the person who will sell and the person who will install.
The basics and what actually gets used every day.
The margin and value conversation, not the tariff one.
For the technician who will fit the devices.
The hard questions clients ask.
The apps most resellers never offer.
When your team changes, we run it again.
Exact words you can use on the visit. No jargon.
“I'm not sending you a manual: we sit down with your salesperson and your technician.”
You resell under your own brand. This is who it works for, and with what argument.
How to present, how to quote and how to answer objections.
Installation, configuration and troubleshooting.
Invoicing, activations and receivables.
The reseller panel and the business decisions.
Yes, both in using the platform and in how to explain it to a client, which is what actually closes sales.
To sell, no. To install and configure, somebody has to know, and it pays to have one person specialise.
And above all, stops selling only basic tracking.